Without the dispatchers, the Holliston Fire Department would be lacking direction. The dispatch office is staffed 24-hours a day by civilian dispatchers who are assigned to work 8 hour shifts. The dispatchers work under the direction of Joan MacGray, Head Dispatcher/Office Manager. All dispatchers are at least First Responder certified; most are trained as Emergency Medical Technicians (EMTs).
The dispatch office is the first point of contact for the public when they are looking to speak to the Fire Chief, schedule an inspection, or request the response of the department. Calls to 9-1-1 are answered by the Holliston Police Department, requests for fire or EMS responses are then transferred to the Fire Department dispatcher to determine which resources will be dispatched.
Whistle Codes
|
Code |
Rounds |
Explanation |
| 2 | 1 | Noon Whistle (12:00 p.m.) |
| 2 | 1 | Recall |
| 6 | 4 | JAWS Call |
| 7 | 2 | Structure Fire |
| 8 | 1 | Brush Fire |
| 22 | 4 | No School (6:30 and 7:00 a.m.) |
Direct Alarms
| 21 | Water Street Mill 12-24 Water Street |
| 23 | Westborough Mills 23 Water Street |
| 112 | Holliston Highway Department 63 Arch Street |
| 113 | Holliston Public Library 752 Washington Street |
| 114 | F.E.M.A. 1580 Washington Street |
| 115 | Holliston Water Department 269 Central Street |
| 117 | United States Post Office 1661 Washington Street |
| 118 | Pope Industrial Park 37 Pope Road |
| 122 | Covanta Energy 115 Washington Street |
| 123 | Murray Paving 55 Whitney Street |
| 124 | Elgin Builders 123 Washington Street |
| 125 | Creative Playthings 91 Washington Street |
| 131 | St. Michael's Church 1102 Highland Street |
| 132 | Mission Springs Housing 100 Summer Street |
| 133 | Fatima Shrine 101 Summer Street |
| 134 | Xaverian Missionary Fathers, Rectory 101 Summer Street |
| 136 | W.A. Wilde Company 200 Summer Street |
| 137 | W.A. Wilde Company 201 Summer Street |
| 141 | Pinecrest Golf Clubhouse 212 Prentice Street |
| 143 | Pinecrest Golf Maintenance Building 13 Pine Oak Street |
| 231 | Timothy Daniels House 84 Elm Street |
| 332 | Holliston Town Hall 703 Washington Street |
| 333 | St. Mary's Church 700 Washington Street |
| 334 | First Congregational Church 725 Washington Street |
| 411 | Flagg-Cole Building 100 Linden Street |
| 412 | Placentino / Miller Elementary Schools 235 Woodland Street |
| 413 | Cutler Housing 59 Hollis Street |
| 414 | Andrews School 17 School Street |
| 416 | First Baptist Church 40 High Street |
| 417 | Flex Head Industries 56 Lowland Street |
| 418 | Cognizant 87 Jeffrey Avenue |
| 419 | Pagell Corporation 79 Lowland Street |
| 421 | Cold Chain Technologies 29 Everett Street |
| 422 | Cognizant 125 Jeffrey Avenue |
| 423 | Roar Industries 120 Jeffrey Avenue |
| 424 | Historical Society 547 Washington Street |
| 425 | Holliston Police Department 550 Washington Street |
| 428 | 360 Woodland Street |
| 429 | 330 Woodland Street |
| 431 | Adams Middle School 323 Woodland Street |
| 432 | Holliston Oil Service 286 Woodland Street |
| 1245 | Wayne J. Griffin Electric 116 Hopping Brook Road |
| 1246 | New England Waterworks 125 Hopping Brook Road |
| 1247 | Quality Components 150 Hopping Brook Road |
| 1249 | Web Converting 220 Hopping Brook Road |
| 1252 | Bay State Engineering 330 Hopping Brook Road |
| 1255 | Ward Processing 311 Hopping Brook Road |
| 1256 | Technology in Medicine 325 Hopping Brook Road |
| 1257 | Walchem Corporation 5 Boynton Road |
| 1258 | Fanuc USA Corporation 30 Boynton Road |
| 1261 | American Durafilm Co. 55 Boynton Road |
| 1262 | Themeli Builders 44 Boynton Road |
| 1265 | Goldwell of New England 375 Hopping Brook Road |
| 1267 | New England Professional Systems 390 Hopping Brook Road |
| 1412 | Protective Packaging 91 Kuniholm Drive |
| 1418 | 6 October Hill Road |
| 1419 | Cold Chain Technologies 7 October Hill Road |
| 1421 | 89 October Hill Road |
| 1422 | Esco Tool 75 October Hill Road |
| 2211 | Planet Aid 1 Cross Street |
| 3235 | Holliston High School 370 Hollis Street |
| 4111 | Cole Court Housing 492 Washington Street |
| 4112 | Lista International 106 Lowland Street |
| 4113 | Bank of America 747 Washington Street |
| 4121 | Pegasus Company 39 Locust Street |
Our new dispatch office, opened in September 2000 and was a dramatic improvement over our former office, which was crammed in the area shown on the 1930 blueprints of the Central Fire Station as "Battery Storage." On July 3, 2002, we switched over to our new UHF frequency of 470.475 MHz.
Our dispatchers also provide message relay service for both the Animal Inspector and the Dog Officer 24 hours a day, and are an after hours point of contact for the Highway and Water Departments.
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